The Head Waiter is passionate about providing outstanding service and goes out of their way to give guests personalized service.
Requirements:
- xtensive knowledge of the service sector
- 3 years of experience in similar positions on river ships, or 4 & 5 start hotel (cruise experience will be an advantage)
- advanced knowledge of English and/or German
- knowledge of other languages would be an advantage
- willingness to take responsibility
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Responsibilities:
- anticipates passengers’ needs and ensures that every guest has an exceptional dining experience.
- set up tables respecting the company standards
- serve passengers according to the highest standards
- makes meal and wine recommendations
- politely provides answer to any questions guests may have regarding menu items and wine offers
- attends all training sessions with superiors tries to further improve skills and service level
- makes sure that the service coordinates with the kitchen
- attends the loading of food, beverage, laundry and other items